PAYMENT METHODS
CUSTOMER CARE
Our commitment to customer satisfaction is unparalleled. We are here to help with any inquiries or issues you may have. You can reach our customer care team via:
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Email: jmegdesignlab@gmail.com
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Live Chat: Available on our website during business hours for instant support.
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FAQ: Visit our FAQ page for answers to common questions.
We strive to respond to all inquiries within 24 hours.
WHOLESALE INQUIRIES
Interested in carrying our products in your store or using them for a large project? We offer competitive wholesale pricing and special services for bulk orders. For more information, please contact our wholesale department:
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Email: jmegdesignlab@gmail.com
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Wholesale Form: Fill out our online wholesale inquiry form, and a representative will get back to you promptly.
We look forward to collaborating with you and meeting your lighting needs.
PRIVACY & SAFETY
At Light Design Lab, we are committed to protecting your privacy and ensuring the safety of your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.
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Data Collection: We collect only the information necessary to process your orders and provide a personalized shopping experience.
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Data Usage: Your information is used strictly for order processing, customer service, and improving our services. We do not sell or share your information with third parties.
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Security Measures: Our website uses industry-standard security measures to protect your information. All transactions are encrypted, and sensitive data is stored securely.
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Cookies: We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
For more details, please read our full Privacy Policy.
If you have any questions or concerns about our privacy practices, please contact us at jmegdesignlab@gmail.com
PAYMENT METHODS
At Light Design Lab, we offer a variety of secure payment options to make your shopping experience as convenient as possible. We accept the following methods of payment:
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Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
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PayPal: Use your PayPal account for a quick and secure checkout process.
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Bank Transfers/Crypto payment: Available upon request for larger orders. Please contact our customer service for more details.
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Gift Cards: Redeemable online with the gift card code at checkout.
All transactions are secured with SSL encryption to ensure your payment information is protected.